Asus offers the best budget tablets. However, sometimes, the tablet is not charging. This creates an issue for the user. But, you don’t need to worry. Because this problem can be solved very easily. You just need to apply a few troubleshooting tricks.
Tip#1. Test the AC Adapter
Please test the AC adapter you are using to charge the tablet. First, make sure that you are using the original adapter provided to your device. A third-party adapter will cause charging issues.
Next, check if the adapter is working or not. Look for any physical damage and broken connectors. Try another adapter with the cable.
Tip#2. Charge via Computer
You should try charging your Asus via computer. Plug the USB power cable into a working port on your PC. The computer should not be in sleep mode. Check if the charging starts or not. In this way, you can also check if the adapter is faulty.
Tip#3. Remove the Protective Film
A new Asus charger has a protective film on it. The film needs to be removed. Otherwise, the adapter will not work.
Overheating can also cause a charging issue. Leave your device for a few minutes and let it cool down. Do not use it for 30 minutes. Then, charge again.
Tip#4. Check the Power Source
The power source may be faulty. The outlet may not be working properly. So, plug your Asus tablet into a different electrical outlet.
Check the current outlet by connecting some other device. Do not connect via a power strip or extension cable. Reset the circuit breaker of your house.
Tip#5. Force Restart Your Tablet
A force restart is very useful in such situations. The tablet may have some software bugs. It can be removed by restarting your device.
- Press and hold the “Power” and “Volume Down” buttons at the same time.
- Release the buttons after 10 seconds or when the device restarts.
- Hold down the Power button for another 10 seconds if the tab does not restart.
Tip#6. Remove the Battery
Did your tablet drop down? If yes, its battery may have been damaged. Your device may be frozen or not responding at all. If possible remove the battery from the device.
You need to open up the tab for removing the battery. Reinsert the battery properly. Then, charge the device again.
Tip#7. Examine the Charging Cable
The USB charging cable may be faulty. Inspect the cable along its entire length. Is there any frayed-out or exposed areas? If yes, cover the damaged area using electrical tape. Try another USB cable if it is too defective.
Tip#8. Clean the Charging Port
A trivial reason is that the charging port is dirty. It has gathered dust or debris. So, the port is blocked. The solution is to clean the port. First, turn OFF your tablet fully.
Use a soft and new toothbrush to loosen the dirt. Then, remove the debris with a cotton swab or toothpick. Wet the Q-tip with rubbing alcohol.
Blow with your mouth. Compressed air can also be used carefully. Be gentle and don’t use sharp objects. Otherwise, you will damage the port.
Tip#9. Remove Third-Party Apps
Sometimes, the issue is related to software. Some third-party apps have malware. So, they attack the device and it starts malfunctioning. In this case, you have to check and uninstall the problematic apps.
- Open the “Settings” app on your tab.
- Go to the “Battery” details section.
- Check which app is consuming the battery most.
- Uninstall the heavy app and check to charge again.
10. Is Your Asus Completely Dead?
Charging takes a long time if the battery is completely dead. Leave your device plugged in for 1 hour. Then, force restart it. Let it charge overnight or for 24 hours. The dead battery will store the power. Hence, it will start charging.
11. Hardware is Defective
If nothing helps, the hardware of your Asus is defective. Either the battery or the charging port is damaged. So, it will not charge no matter how much you try.
I would recommend you contact a certified technician or Asus support. The tablet will lose its warranty after opening up.
If your device is under warranty, better contact the manufacturer. You will get a repair or replacement.
Frequently Asked Questions Regarding Asus Tablet
Here are some of the frequently asked questions. They are included to help you understand the tablets further.
Can I replace the battery of my Asus tablet?
You need some technical knowledge and expertise to replace the battery at home. Moreover, you need to open up the device. However, opening it will expire the warranty. So, it is better to consult a technician or Asus support.
How many years Asus tablet battery can last?
Asus tablet uses a Lithium-ion battery. Normally, it can last up to 300 cycles. It means the battery lifespan is almost one year. However, some factors like ambient temperature conditions and usage habits affect its durability.
Which is the best Asus two-in-one tablet?
Asus Vivobook 13 is a two-in-one tablet plus laptop. It has a 13.3 inches display. Other features include 4GB RAM, 128 GB internal memory, a double camera, and wireless connectivity. Its price is very reasonable and affordable.
Also read: How to Fix Acer Tablet not Charging
Hopefully, now your Asus tablet is charging properly. Kindly try all the above-mentioned tricks. Contact the manufacturer if nothing works. You may need to replace the battery or repair some hardware components. But, do not spend too much on the repair. Instead, purchase a new tablet.